Privacy policy

At Surkh Saaj (“we,” “our,” “us”), your privacy is extremely important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.surkhsaaj.com and purchase our products.

By using our Site, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information when you interact with our Site:

Personal Information

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment details

Non-Personal Information

  • Browser type

  • Device information

  • IP address

  • Pages visited

  • Cookies and similar technologies

Order Information

  • Products purchased

  • Payment method

  • Transaction details

2. How We Use Your Information

We use the information we collect to:

  • Process and deliver your orders

  • Communicate with you regarding purchases, promotions, or inquiries

  • Improve our products, services, and website experience

  • Prevent fraudulent activities and ensure secure transactions

  • Send marketing emails or SMS messages (only if you opt in)

3. Sharing of Information

We respect your privacy and do not sell your personal information to third parties. We may share your information only with trusted partners, including:

  • Service Providers: Payment gateways, delivery partners, and IT service providers

  • Legal Compliance: When required by law, regulation, or government authorities

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can manage or disable cookies through your browser settings; however, some features of the Site may not function properly without cookies.

5. Data Security

We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you

  • Request corrections or updates to your personal data

  • Opt out of marketing communications at any time

  • Request deletion of your account or personal data, subject to legal and transactional obligations

7. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices, policies, or content of those external sites.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Email: surkhsaaj@gmail.com